FREQUENTLY ASKED QUESTIONS

Straight answers, no jargon.

How independent agencies work, what it costs (nothing), and the situations we handle every week — in 10 languages.

Want to see this in your language? Insurance answers for our community — available in 10 languages.
FOR OUR COMMUNITY

The full FAQ.

No. Insurance carriers pay independent agents directly, so you pay the same premium you would pay going to the carrier yourself — with the advantage of an advisor who compares the whole market for you. For Medicare plans specifically, carriers pay our fee and there is no extra cost to you.

No. Kivulink is fully independent and appointed with more than 50 national and specialty carriers across auto, home, commercial, life, health, and Medicare. We recommend the policy that fits your situation — not the one that pays the highest commission.

Yes — policy reviews are free. Our team audits existing coverage for gaps, overpriced premiums, and badly structured products, and we have corrected policies that were costing clients hundreds of dollars a month with little to show for it.

Yes. We prepare returns for ITIN filers, self-employed and 1099 workers, and mixed-status households, including ACA subsidy reconciliation on Form 8962. If you need an ITIN, we can help you apply.

Kivulink is licensed in 10 states — Texas, Tennessee, Arizona, Colorado, Indiana, Kentucky, Maine, Michigan, Ohio, and Wisconsin. Our office is in Houston, TX, and we serve clients remotely across all licensed states.

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NPN 22182172 Licensed in 10 states: TX · TN · AZ · CO · IN · KY · ME · MI · OH · WI Independent — appointed, not captive
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